What should be included?
- Review of owner-reported faults, energy use and comfort problems.
- Visual inspection for leaks, corrosion, damage, blocked airflow and unsafe conditions.
- Cleaning or checking filters, strainers and accessible heat exchangers as applicable.
- System pressure, flow, temperature and control checks.
- Outdoor unit, condensate and defrost-path inspection.
- Hot-water, backup-heater and safety-control operation.
- Review of weather compensation, schedules and obvious control conflicts.
- A written record of readings, work completed and recommended repairs.
SEAI's operation and maintenance guide explains owner observations and maintenance considerations across system types.
Questions that make quotes comparable
- Is VAT and travel included?
- Which makes and models do you support?
- Does the price cover the heating distribution system as well as the heat pump?
- Are refrigerant checks included where applicable, and who is qualified to perform them?
- Are replacement parts and return visits excluded?
- Will I receive measurements and a service report?
- Does the visit satisfy the manufacturer's warranty conditions for my model?
Service, diagnosis and repair are different jobs
A planned service on a functioning system is not the same as diagnosing intermittent lockouts, refrigerant loss, poor emitter performance or high electricity use. Describe symptoms before booking and ask whether diagnostic time is included. Do not repeatedly reset a fault where the manufacturer instructs you to isolate the system or seek service.
Track performance between visits
Keep monthly electricity use, controller alarms, pressure readings, hot-water problems and changes in noise. Note any control changes. A technician can investigate a dated pattern more efficiently than “it costs too much.”
For local selection questions see heat-pump servicing in Cork. For installation decisions return to the main heat-pump guide.